SKU: 38008645730

Hays Twister Full Race Torque Converter, Ford C4 - 97-2C36F

Sale price$527.38 Regular price$585.98
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Description

Hays Twister Full Race Torque Converter, Ford C4 - 97-2C36FOverview: Hays Twister Full Race Torque Converters feature a custom designed anti balloon plate to stop any converter ballooning and swelling in racing situations. These torque converters are designed for use with a trans brake and great for power adders such as nitrous, superchargers, and turbos. They are available with various RPM stall speed offerings to accommodate any mixture of modifications including higher compression ratios, aftermarket

Overview:

Hays Twister Full Race Torque Converters feature a custom designed anti-balloon plate to stop any converter ballooning and swelling in racing situations. These torque converters are designed for use with a trans-brake and great for power adders such as nitrous, superchargers, and turbos. They are available with various RPM stall speed offerings to accommodate any mixture of modifications including higher compression ratios, aftermarket camshafts, aftermarket cylinder heads, lower gear ratios, and vehicle weight loss.

Features:

  • All Full Race series converters are built, tested, and proven to support up to 1,000 horsepower
  • Features a custom anti-balloon plate designed to stop potential torque converter ballooning
  • Designed to handle the extreme shock and abuse of trans-brakes, nitrous oxide, superchargers, and turbochargers
  • State of the art Spray Welding process is used in select areas. Spray Welding provides clean, strong and consistent fusion while also increasing strength through hardening from higher process temperature
  • Each converter is hand-built and inspected in every step of assembly to ensure top of the line quality
  • All Hays torque converters are internally welded compared to brazing. Testing has shown welding provides longer converter life while also enhancing consistency
  • Heavy duty Torrington bearings are used for greater strength and durability
  • Stators are chosen with high flow vents and channels to promote cooling in heat producing higher horsepower applications
  • Increased horsepower and acceleration due to a weight saving, one application design. Almost all Hays converters are built for one application to reduce weight compared to a multi-bolt pattern converter.
  • Full Race series torque converters are offered in several different stall speeds for popular automatic transmissions
  • Industry leading Tech Support Team is available to provide assistance with stall speed selection

Application:

Year Make Model Submodel Engine Size
1972 - 1980 Mercury Marquis Base 351/5.8L V8
1975 - 1977 Ford Granada Ghia 351/5.8L V8
1970 - 1975 Mercury Montego Villager 351/5.8L V8
1972 - 1973 Mercury Montego GT 351/5.8L V8
1966 - 1968 Mercury Montclair Base 390/6.4L V8
1972 - 1977 Ford E-100 Econoline Base 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Custom 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Custom 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Chateau 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Club Wagon Base 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Club Wagon Chateau 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Northland 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Club Wagon Custom 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Club Wagon Northland 351/5.8L V8
1974 Mercury Monterey Custom 351/5.8L V8
1975 - 1977 Ford Granada Base 351/5.8L V8
1970 - 1976 Mercury Montego MX Brougham 351/5.8L V8
1966 - 1968 Ford Bronco Base 289/4.7L V8
1975 - 1977 Ford E-100 Econoline Northland 300/4.9L l6
1975 - 1977 Ford E-100 Econoline Northland 351/5.8L V8
1975 - 1977 Ford E-100 Econoline Club Wagon Custom 351/5.8L V8
1975 - 1977 Ford E-100 Econoline Club Wagon Northland 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Base 300/4.9L l6
1966 Mercury Park Lane Base 390/6.4L V8
1969 - 1976 Mercury Montego Base 351/5.8L V8
1969 - 1976 Mercury Montego MX 351/5.8L V8
1975 - 1977 Ford E-100 Econoline Custom 351/5.8L V8
1975 - 1977 Ford E-100 Econoline Club Wagon Chateau 351/5.8L V8
1971 - 1974 Mercury Marquis Brougham 400/6.6L V8
1975 - 1977 Ford E-100 Econoline Club Wagon Base 351/5.8L V8
1975 - 1976 Ford E-100 Econoline Club Wagon Chateau 300/4.9L l6
1972 - 1976 Ford LTD Brougham 351/5.8L V8
1966 - 1971 Ford LTD Base 390/6.4L V8
1976 - 1977 Ford E-150 Econoline Northland 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Chateau 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Club Wagon Northland 300/4.9L l6
1969 - 1972 Ford Custom Base 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Club Wagon Custom 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Club Wagon Base 351/5.8L V8
1967 - 1971 Ford LTD Base 240/3.9L l6
1975 - 1977 Ford E-100 Econoline Chateau 351/5.8L V8
1969 - 1977 Ford Custom 500 Base 351/5.8L V8
1977 Ford F-250 Ranger 300/4.9L l6
1977 Ford F-250 Ranger 351/5.8L V8
1973 - 1976 Ford Gran Torino Squire 351/5.8L V8
1977 Ford F-250 Ranger XLT 300/4.9L l6
1977 Ford F-250 Northland 351/5.8L V8
1977 Ford F-250 XLT 351/5.8L V8
1966 Mercury Park Lane Base 410/6.7L V8
1969 - 1973 Ford Mustang Base 351/5.8L V8
1970 - 1973 Ford Mustang Grande 351/5.8L V8
1967 Ford Club Wagon Custom 240/3.9L l6
1967 Ford Club Wagon Deluxe 240/3.9L l6
1977 Ford F-350 XLT 300/4.9L l6
1977 Ford F-350 Ranger XLT 300/4.9L l6
1977 Ford F-350 Ranger XLT 351/5.8L V8
1977 Ford F-350 Ranger 351/5.8L V8
1968 - 1974 Ford P-350 Base 390/6.4L V8
1977 Ford F-350 XLT 351/5.8L V8
1968 - 1974 Ford P-350 Base 300/4.9L l6
1971 - 1974 Ford Pinto Base 122/2.0L l4
1975 - 1979 Ford LTD Landau 351/5.8L V8
1972 - 1980 Ford LTD Base 351/5.8L V8
1965 - 1967 Ford Fairlane Base 289/4.7L V8
1971 - 1972 Mercury Capri Base 98/1.6L l4
1977 Ford F-350 Ranger 300/4.9L l6
1974 - 1975 Ford Gran Torino Elite 351/5.8L V8
1977 Ford F-150 XLT 300/4.9L l6
1977 Ford F-150 XLT 351/5.8L V8
1977 - 1978 Ford F-150 Ranger XLT 351/5.8L V8
1967 - 1968 Mercury Cougar XR-7 289/4.7L V8
1977 - 1978 Ford F-150 Ranger XLT 300/4.9L l6
1977 Ford F-350 Northland 300/4.9L l6
1973 - 1976 Ford Gran Torino Base 351/5.8L V8
1973 - 1976 Ford Gran Torino Brougham 351/5.8L V8
1978 Ford F-150 Ranger Lariat 351/5.8L V8
1978 Ford F-150 Ranger Lariat 300/4.9L l6
1972 - 1980 Mercury Marquis Brougham 351/5.8L V8
1965 - 1967 Ford P-100 Base 170/2.8L l6
1966 Mercury Montclair Base 410/6.7L V8
1976 Mercury Monarch Grand Ghia 351/5.8L V8
1972 - 1974 Ford E-100 Econoline Club Wagon 300/4.9L l6
1969 - 1970 Mercury Cyclone Base 351/5.8L V8
1969 - 1979 Mercury Cougar XR-7 351/5.8L V8
1977 - 1978 Ford F-150 Ranger 351/5.8L V8
1969 Mercury Comet Base 351/5.8L V8
1977 Ford F-250 Northland 300/4.9L l6
1977 Ford F-250 Custom 351/5.8L V8
1977 Ford F-250 Custom 300/4.9L l6
1975 - 1977 Mercury Monarch Ghia 351/5.8L V8
1975 - 1977 Ford E-100 Econoline Chateau 300/4.9L l6
1975 - 1977 Ford E-100 Econoline Base 351/5.8L V8
1977 Ford F-250 Ranger XLT 351/5.8L V8
1979 - 1980 Ford LTD Country Squire 351/5.8L V8
1965 - 1967 Ford Mustang Base 289/4.7L V8
1965 Ford Mustang Base 170/2.8L l6
1976 - 1978 Ford F-100 Base 300/4.9L l6
1976 - 1977 Ford E-150 Econoline Club Wagon Chateau 300/4.9L l6
1977 Ford F-350 Custom 300/4.9L l6
1969 - 1979 Ford Ranchero 500 351/5.8L V8
1970 - 1979 Ford Ranchero Squire 351/5.8L V8
1976 - 1977 Ford E-150 Econoline Base 351/5.8L V8
1969 - 1976 Ford Torino Base 351/5.8L V8
1975 - 1976 Ford E-100 Econoline Club Wagon Northland 300/4.9L l6
1975 - 1976 Ford E-100 Econoline Club Wagon Custom 300/4.9L l6
1977 Ford F-350 Base 300/4.9L l6
1975 - 1977 Ford E-100 Econoline Custom 300/4.9L l6
1977 Ford F-350 Custom 351/5.8L V8
1977 Ford F-350 Base 351/5.8L V8
1977 Ford F-250 XLT 300/4.9L l6
1971 Ford Thunderbird Base 429/7.0L V8
1973 - 1974 Ford Bronco Base 200/3.3L l6
1973 - 1975 Ford Gran Torino Sport 351/5.8L V8
1980 Mercury Grand Marquis Base 351/5.8L V8
1977 - 1978 Ford F-100 Custom 351/5.8L V8
1975 - 1981 Ford F-100 Custom 300/4.9L l6
1966 - 1967 Ford Bronco Base 240/3.9L l6
1967 Mercury Caliente Base 289/4.7L V8
1972 - 1973 Mercury Capri Base 156/2.6L V6
1977 - 1978 Ford F-150 Northland 351/5.8L V8
1977 - 1978 Ford F-150 Northland 300/4.9L l6
1966 - 1967 Ford LTD Base 352/5.8L V8
1977 - 1979 Ford LTD II Base 351/5.8L V8
1969 - 1970 Ford Galaxie 500 XL 351/5.8L V8
1965 - 1967 Ford Galaxie Base 289/4.7L V8
1977 Ford F-250 Base 351/5.8L V8
1977 Ford F-250 Base 300/4.9L l6
1969 Ford Fairlane Base 351/5.8L V8
1977 - 1978 Ford F-150 Custom 300/4.9L l6
1977 - 1978 Ford F-150 Custom 351/5.8L V8
1977 - 1978 Ford F-150 Base 351/5.8L V8
1975 Mercury Montego Brougham 351/5.8L V8
1965 Ford Mustang Base 260/4.3L V8
1965 - 1981 Ford Mustang Base 200/3.3L l6
1977 - 1978 Ford F-150 Base 300/4.9L l6
1977 - 1978 Ford F-100 Ranger XLT 351/5.8L V8
1975 - 1981 Ford F-100 Ranger XLT 300/4.9L l6
1966 Mercury Colony Park Base 410/6.7L V8
1967 - 1981 Mercury Capri Base 200/3.3L l6
1972 - 1974 Ford E-300 Econoline Base 300/4.9L l6
1969 - 1979 Ford Ranchero GT 351/5.8L V8
1978 - 1979 Ford Thunderbird Town Landau 351/5.8L V8
1977 - 1979 Ford Thunderbird Base 351/5.8L V8
1965 - 1966 Mercury Comet Base 289/4.7L V8
1966 - 1967 Ford Econoline Base 240/3.9L l6
1971 Ford LTD Brougham 240/3.9L l6
1972 - 1974 Mercury Monterey Base 351/5.8L V8
1966 Mercury Monterey S-55 390/6.4L V8
1967 Mercury Cougar XR-7 390/6.4L V8
1977 - 1979 Ford LTD II S 351/5.8L V8
1971 - 1974 Mercury Capri Base 122/2.0L l4
1965 Ford Ranchero Base 289/4.7L V8
1969 - 1971 Ford E-100 Econoline Club Wagon 170/2.8L l6
1966 Mercury Monterey Base 390/6.4L V8
1967 Ford Club Wagon Base 240/3.9L l6
1978 - 1981 Ford F-100 Ranger Lariat 300/4.9L l6
1978 Ford F-100 Ranger Lariat 351/5.8L V8
1966 Mercury Monterey S-55 410/6.7L V8
1966 Mercury Monterey S-55 428/7.0L V8
1975 - 1981 Ford F-100 Ranger 300/4.9L l6
1967 - 1969 Ford Mustang Base 390/6.4L V8
1965 - 1967 Ford Galaxie Base 390/6.4L V8
1967 Mercury Caliente Base 200/3.3L l6
1971 - 1973 Ford Pinto Base 98/1.6L l4
1977 - 1978 Ford F-100 Ranger 351/5.8L V8
1977 Mercury Cougar Brougham 351/5.8L V8
1977 - 1978 Ford F-100 Northland 351/5.8L V8
1977 - 1978 Ford F-100 Base 351/5.8L V8
1975 - 1978 Ford F-100 Northland 300/4.9L l6
1975 - 1977 Mercury Monarch Base 351/5.8L V8
1977 - 1978 Ford LTD II Brougham 351/5.8L V8
1966 Mercury Monterey Base 428/7.0L V8
1967 Mercury Caliente Base 390/6.4L V8
1966 Ford Fairlane Base 390/6.4L V8
1980 Mercury Grand Marquis Colony Park 351/5.8L V8
1969 - 1979 Mercury Cougar Base 351/5.8L V8
1969 - 1974 Ford Galaxie 500 Base 351/5.8L V8
1974 - 1978 Ford Mustang II Mach 1 171/2.8L V6
1978 Ford Thunderbird Diamond Jubilee 351/5.8L V8
1980 Ford LTD S 351/5.8L V8
1966 Mercury Park Lane Base 428/7.0L V8
1977 Ford F-350 Northland 351/5.8L V8
1970 Ford Falcon Futura 351/5.8L V8
1979 Ford LTD II Landau 351/5.8L V8
1977 Ford LTD II Squire 351/5.8L V8
1976 Mercury Montego MX Villager 351/5.8L V8
1970 - 1973 Ford Mustang Mach 1 351/5.8L V8
1966 Mercury Montclair Base 428/7.0L V8
1979 Ford Thunderbird Heritage 351/5.8L V8
1969 - 1971 Ford Torino GT 351/5.8L V8
1970 - 1971 Mercury Cyclone GT 351/5.8L V8
1969 - 1971 Ford Ranchero Base 351/5.8L V8
1972 - 1974 Ford E-200 Econoline Base 300/4.9L l6
1968 Ford Bronco Wagon 289/4.7L V8
1966 Mercury Monterey Base 410/6.7L V8
1968 Ford Bronco Roadster 289/4.7L V8
1967 - 1970 Ford Mustang Shelby GT-500 428/7.0L V8
1977 Ford F-100 XLT 351/5.8L V8
1977 Ford F-100 XLT 300/4.9L l6
1977 - 1978 Ford F-150 Ranger 300/4.9L l6
1966 Mercury Colony Park Base 390/6.4L V8
1966 - 1972 Ford Bronco Base 170/2.8L l6
1970 - 1971 Ford Torino Brougham 351/5.8L V8
1969 - 1971 Ford Torino Squire 351/5.8L V8
1965 Mercury Comet 202 289/4.7L V8
1969 - 1970 Ford Fairlane 500 351/5.8L V8
1970 Ford Falcon Base 351/5.8L V8
1975 - 1976 Ford Elite Base 351/5.8L V8
1972 Ford E-300 Econoline Club Wagon 300/4.9L l6
1965 - 1967 Ford LTD Base 289/4.7L V8
1966 - 1967 Ford LTD Base 427/7.0L V8
1965 Mercury Comet 404 289/4.7L V8
1974 - 1978 Ford Mustang II Base 171/2.8L V6
1974 Ford Mustang II 2+2 171/2.8L V6
1975 - 1976 Ford E-100 Econoline Club Wagon Base 300/4.9L l6
1974 Ford E-200 Econoline Club Wagon 300/4.9L l6
1980 Ford LTD Crown Victoria 351/5.8L V8
1967 Mercury Cougar Base 390/6.4L V8
1967 Mercury Cougar Base 289/4.7L V8
1971 Ford Torino 500 351/5.8L V8
1977 Lincoln Versailles Base 351/5.8L V8
1965 Mercury Comet 404 260/4.3L V8
1977 Mercury Cougar Villager 351/5.8L V8
1968 Ford Mustang Shelby GT-500KR 428/7.0L V8
1974 - 1978 Ford Mustang II Ghia 171/2.8L V6
1965 Ford Galaxie Base 352/5.8L V8
1981 Mercury Cougar Base 255/4.2L V8
1969 Ford Mustang Boss 429 429/7.0L V8
1971 - 1977 Ford Maverick Base 302/5.0L V8
1969 - 1974 Ford E-300 Econoline Club Wagon 240/3.9L l6
1975 - 1977 Ford Maverick Base 250/4.1L l6
1975 - 1977 Ford Maverick Base 200/3.3L l6
1975 - 1980 Ford Granada Ghia 250/4.1L l6
1969 Ford E-300 Econoline Base 170/2.8L l6
1975 - 1980 Mercury Monarch Base 250/4.1L l6
1980 Mercury Monarch Base 255/4.2L V8
1969 - 1974 Ford E-200 Econoline Club Wagon 240/3.9L l6
1970 - 1974 Ford E-300 Econoline Chateau Wagon 302/5.0L V8
1975 - 1976 Ford Gran Torino Base 400/6.6L V8
1978 - 1981 Ford Fairmont Base 140/2.3L l4
1969 - 1970 Ford E-200 Econoline Club Wagon 170/2.8L l6
1972 - 1978 Ford LTD Base 460/7.5L V8
1971 - 1978 Ford LTD Base 400/6.6L V8
1972 - 1976 Ford LTD Brougham 460/7.5L V8
1966 Ford Club Wagon Deluxe 170/2.8L l6
1970 - 1974 Ford E-200 Econoline Custom Wagon 302/5.0L V8
1972 - 1974 Mercury Marquis Base 460/7.5L V8
1970 - 1974 Ford LTD Brougham 302/5.0L V8
1971 - 1973 Mercury Marquis Base 429/7.0L V8
1971 - 1973 Mercury Marquis Brougham 429/7.0L V8
1972 - 1974 Mercury Marquis Brougham 460/7.5L V8
1981 Ford Granada GL 200/3.3L l6
1978 - 1980 Ford Granada ESS 250/4.1L l6
1978 - 1980 Ford Granada ESS 302/5.0L V8
1975 - 1980 Ford Granada Base 302/5.0L V8
1972 - 1974 Mercury Monterey Custom 460/7.5L V8
1978 - 1981 Ford Fairmont Futura 140/2.3L l4
1981 Ford Granada GL 140/2.3L l4
1980 Ford Granada Ghia 255/4.2L V8
1969 - 1974 Ford E-200 Econoline Base 240/3.9L l6
1969 - 1973 Ford E-300 Econoline Base 240/3.9L l6
1969 - 1974 Ford E-300 Econoline Base 302/5.0L V8
1969 - 1974 Ford E-300 Econoline Club Wagon 302/5.0L V8
1975 Ford E-100 Econoline Northland 302/5.0L V8
1975 Ford E-100 Econoline Custom 302/5.0L V8
1968 - 1980 Ford LTD Base 302/5.0L V8
1971 - 1976 Ford LTD Brougham 400/6.6L V8
1969 - 1974 Ford E-200 Econoline Base 302/5.0L V8
1971 - 1972 Ford E-200 Econoline Chateau Wagon 240/3.9L l6
1969 - 1974 Ford E-200 Econoline Club Wagon 302/5.0L V8
1975 - 1976 Ford Elite Base 460/7.5L V8
1965 Ford Falcon Futura 170/2.8L l6
1965 - 1966 Ford Falcon Futura 289/4.7L V8
1977 - 1978 Ford F-150 Custom 400/6.6L V8
1969 Ford Mustang Base 428/7.0L V8
1978 - 1979 Ford Fairmont Futura 302/5.0L V8
1978 - 1981 Ford Fairmont Futura 200/3.3L l6
1975 - 1977 Ford Custom 500 Base 400/6.6L V8
1975 - 1977 Ford Bronco Sport 302/5.0L V8
1975 - 1978 Ford LTD Country Squire 460/7.5L V8
1975 - 1977 Ford Bronco Custom 302/5.0L V8
1975 Ford E-100 Econoline Chateau 302/5.0L V8
1977 Ford F-250 Ranger 400/6.6L V8
1977 Ford F-250 Ranger 460/7.5L V8
1975 Ford Gran Torino Sport 460/7.5L V8
1975 Ford Gran Torino Sport 400/6.6L V8
1975 - 1976 Ford Gran Torino Squire 400/6.6L V8
1975 - 1976 Ford Gran Torino Squire 460/7.5L V8
1977 Ford F-250 Ranger XLT 302/5.0L V8
1977 Ford F-250 Ranger XLT 460/7.5L V8
1977 Ford F-250 Northland 400/6.6L V8
1977 Ford F-250 Northland 302/5.0L V8
1977 Ford F-250 Northland 460/7.5L V8
1968 Ford Fairlane Base 302/5.0L V8
1969 - 1979 Ford Mustang Base 302/5.0L V8
1978 - 1981 Ford Fairmont Base 200/3.3L l6
1970 - 1973 Ford Mustang Mach 1 302/5.0L V8
1980 - 1981 Ford Fairmont Base 255/4.2L V8
1977 Ford F-350 XLT 460/7.5L V8
1977 Ford F-350 XLT 400/6.6L V8
1977 Ford F-350 XLT 302/5.0L V8
1971 - 1973 Mercury Marquis Base 400/6.6L V8
1978 - 1979 Ford Fairmont Base 302/5.0L V8
1975 - 1978 Ford LTD Landau 400/6.6L V8
1974 - 1979 Mercury Capri Base 171/2.8L V6
1968 - 1974 Ford P-350 Base 360/5.9L V8
1977
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SKU: 38008645730

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4.8 ★★★★★
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T
Verified Purchase
Tyler
Lake Worth, US
★★★★★ 5
Great product
Super compact in size and works great I’ve had no issues with them at all
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 11, 2026
G
Verified Purchase
GUSTAVO Arriens
Birmingham, US
★★★★★ 5
Simple and not Drama claim process.
’ve had Asurion coverage for a couple of years and never needed to use it until recently, when my pool salt cell (less than two years old) stopped working. I had purchased it with an Asurion protection plan, so I contacted them to start a claim. The process was simple and straightforward to follow. In the end, they honored the plan and covered the cost of my salt cell based on the value when I originally bought it. They issued me a gift card that I could use on Amazon for that amount. While prices have gone up and a new cell now costs about $200 more, it was still definitely worth having the coverage. Overall, I’m satisfied with how the claim was handled.
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Reviewed in the United States on June 8, 2026
L
Verified Purchase
lele
Grantham, US
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
M
Verified Purchase
Miguel Denyer
Lowell, US
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number. Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again. Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned. It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact. At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
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Reviewed in the United States on February 2, 2025
C
Verified Purchase
CamRam
Charlottesville, US
★★★★★ 5
Asurion is AWESOME!
Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION! I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered! Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion! The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place. Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄 Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone. This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage. But, I can live with that. All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously! Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
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Reviewed in the United States on April 26, 2026

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