Golden Designs Serena 2-person Full Spectrum Indoor Infrared Sauna

Golden Designs Serena 2-person Full Spectrum Indoor Infrared SaunaDynamic Serena Elite 2 person Ultra Low EMF (Between 3 5MG) FAR Infrared Sauna (Canadian Hemlock) Dynamic Saunas are crafted from hypoallergenic, reforested Canadian Hemlock to elevate your sauna experience. This model also features the latest Full Spectrum heating technology, Bluetooth and MP3 Aux connectivity, and a Chromotherapy lighting system for a complete wellness retreat. Dynamic Full Spectrum Saunas use infrared waves to penetrate deep into

Dynamic Serena Elite 2-person Ultra Low EMF (Between 3-5MG) FAR Infrared Sauna (Canadian Hemlock)

Dynamic Saunas are crafted from hypoallergenic, reforested Canadian Hemlock to elevate your sauna experience. This model also features the latest Full Spectrum heating technology, Bluetooth and MP3 Aux connectivity, and a Chromotherapy lighting system for a complete wellness retreat.

Dynamic Full Spectrum Saunas use infrared waves to penetrate deep into your body tissue, helping dissolve accumulated toxins while vitalizing your cells and metabolism. With Full Spectrum heat, you receive the combined benefits of NEAR, MID, and FAR infrared. FAR infrared has the longest wavelength and penetrates deepest, reaching the adipose (fatty) tissue and activating the sweat glands — one of the body's primary mechanisms for eliminating toxins. MID infrared penetrates the body tissue to increase blood flow and circulation while easing muscle and joint pain. NEAR infrared works at the epidermal layer, supporting improved cell health, skin renewal, tissue growth, and inflammation reduction.

Together, this combination of NEAR, MID, and FAR infrared delivers a wide range of benefits — from lowered blood pressure and improved circulation to sweating out heavy metals and toxins, all contributing to a healthier lifestyle.

Features

• Delivery: This item will be delivered curbside only on a pallet by a freight carrier.
  
• Capacity: Full 2-person capacity 
  
• 7 Total Heaters, 5 PureTech™ Near Zero EMF (EMF under 3 MG – 2 to 3 inches from the heating panels) FAR Infrared Carbon heating panels, 2 Near IR Elements
  
• Wood Type: Natural Reforested Canadian Hemlock wood construction 
  
• Glass: Clear Tempered glass door 
  
• Interior Lighting: Interior Chromotherapy Color Lighting System + Red Light Feature
  
• Control Panels: Interior LED control panels
  
• Sound System: Bluetooth and MP3 auxiliary connection with built-in speakers
  
• Temperature Range: 118F-132F is the ideal temperature range; the sauna can heat up to 140F
  
• Electrical service: 120 V/15 AMP Non-GFCI plug & play (Recommend Dedicated Outlet)
  
• Location: Indoor Use Only
  
• Clasp together assembly
  
• Roof vent
  
• Sauna weight: 285 lbs.
  
• Shipping weight: 370 lbs.
  
• Ships in 2 boxes

Specifications

Assembly and Maintenance

Serena Owners Manual

Maintenance

Since infrared saunas do not require hot rocks, water, or steam to operate, they require very little maintenance. You can simply wipe it down with water - use a damp, soft, and clean cloth. Do not use any chemical-based cleaning agents as they can be absorbed into the wood and released into your sauna during use.

Warranty

The Limited Lifetime Warranty of Sauna Products is 5 years on heating elements and electronics from the date of purchase. The wood structure has a 1 year limited warranty and the radio has a 1 year limited warranty.

Shipping & Returns

Cancellations & Refunds

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).

Call 1-877-587-5387 or email [email protected]

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected].  

No shipping outside the lower 48 States in the USA.

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to [email protected] and we will process an insurance claim on your behalf.

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email [email protected]

Cancellations of customer orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds & Returns

If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).