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4.3 ★★★★★
Based on 2344 reviews
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Product Reviews
★★★★★ 5
Great deal
Capacity: 4GB | 1.12TB Storage, Color: Gold
Great deal , nice laptop ,big memory .
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Reviewed in the United States on May 25, 2026
★★★★★ 5
She set it very quickly and is working fast.
Capacity: 4GB | 1.12TB Storage, Color: Gold
I bought this Laptop for my daughter for her birthday, she absolutely loves it, and the rose gold color is beautiful.
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Reviewed in the United States on June 7, 2026
★★★★★ 4
Perfect Laptop for A College Student!!
Capacity: 16gb | 416gb Storage, Color: Green, Capacity: 16gb | 416gb Storage, Color: Green
I received this laptop today and so far, so good! The color (light green) is my favorite color and it looks really nice. I do have to say that switching from s-mode (in this mode you can't download any google services, which I needed. PSA- Once you switch you CANNOT switch back, so be sure you want to!) was frustrating but that's more of a microsoft issue I believe, rather than the seller. I'm giving this 4 stars because i've only used it for a few hours tonight, and while it's been great, only time will tell. But it's 16GB RAM (quick), and has good storage on the pc itself, 128GB. In addition the package comes with a 32GB SD card, AND 256GB external hardrive or whatever. (idk much about tech.) All I know is that this is a great deal!! The battery life also seems to be pretty good. Lasts a while, and charges relatively quick!
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Reviewed in the United States on February 10, 2026
★★★★★ 5
GOOD AUDIO
Capacity: 16gb | 416gb Storage, Color: Pink
i use this as a backup second machine for travel so the low resolution is not a problem.
the performance is as expected, while the quality of the audio (voice) is better than expected.
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Reviewed in the United States on May 18, 2026
★★★★★ 1
BE AWARE AND NEVER BUY THIS LAPTOP!
Capacity: 16gb | 416gb Storage, Color: Silver
I purchased this laptop in January, and by March, it was already showing major issues. The performance declined rapidly — it became unbearably slow, frequently crashed, and often struggled to open even basic programs or web pages. Using it has been incredibly frustrating.
Unfortunately, I didn’t dig deep enough into reviews before buying and was misled by overly positive ones. After running into these problems, I did more research and discovered that this model is widely known for poor performance and reliability.
I called HP and they told me that Amazon or 3rd party sellers modify the laptop from the original 4 GB RAM to 16 GB. This laptop is not compatible with 16 GB, and that's why this is a piece of garbage.
HP also informed me that there are many customers who are experiencing the same problem, but because the laptop was modified by a third party, they can’t honor the warranty or provide technical support for the device in its current configuration.
I strongly recommend avoiding this laptop. Take the time to research alternatives (and maybe invest a bit more) to get something reliable. This one simply isn’t worth the frustration.
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Reviewed in the United States on July 3, 2025